Terms of Service
1. Introduction
By accessing and using the Kilang Desa Murni Batik website, you agree to the terms and conditions set forth below. These terms govern the use of our website and the purchase of products through our online store.
2. Product Information
We strive to display accurate product descriptions, pricing, and imagery. However, actual colors and patterns may slightly vary due to photographic lighting or screen settings.
3. Orders
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason, including but not limited to stock availability or payment issues.
4. Payment
All payments must be made in full at the time of ordering. We accept various secure payment methods listed at checkout. Prices are listed in Malaysian Ringgit (MYR).
5. Shipping & Delivery
Orders are typically processed within 1–3 business days. Delivery times may vary depending on your location. We are not responsible for delays caused by courier services.
6. Returns & Exchanges
Due to hygiene and product integrity, we only accept returns for items that are defective, damaged, or incorrect. Issues must be reported within 3 days of receiving the item, accompanied by clear photos and order details.
7. Limitation of Liability
We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8. Modifications
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website constitutes your acceptance of any changes.
